Privacy Policy for Karamel
This Privacy Policy describes how Karamel (“we”, “us”, or “our”) collects, uses, and shares personal information when you use our website https://karamel.mu (the “Site”).
Information We Collect
When You Visit the Site
- Your IP address
- Browser user agent string
- Information about your device
When You Make a Purchase
- Your name
- Billing and shipping address
- Payment information (processed securely through our payment processor)
- Email address
- Phone number
When You Leave a Comment
- Name
- Email address
- Website (if provided)
- The content of your comment
- Your IP address
When You Create an Account
- Name
- Email address
- Password (stored in encrypted form)
When You Subscribe to Our Newsletter
- Email address
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our products
- Improve our website and customer service
- Send you marketing communications (if you’ve opted in)
- Detect and prevent fraud
Cookies
We use cookies to:
- Remember your login status
- Remember your shopping cart contents
- Analyze site traffic and user behavior
- Deliver targeted advertising
You can control cookies through your browser settings. However, disabling cookies may limit your use of certain features on our Site.
Third-Party Services
We use the following third-party services that may collect information about you:
- Payment processors
- Shipping carriers
- Analytics providers
- Email marketing services
These services have their own privacy policies and we encourage you to read them.
Data Retention
We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also retain this information as required by law, for legitimate business purposes, or as necessary to protect our legal interests.
Children’s Privacy
Our Site and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction or deletion of your personal information
- The right to object to or restrict certain processing of your data
- The right to data portability
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Karamel
Port Louis
Last Updated: 19/08/2024
